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How 55rr99 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team.

Account data handled with carebKash, Nagad, Rocket payment records protectedNo data sold to third partiesYou can request your data at any timeApplies to all supported regions
55rr99 How 55rr99 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply a layered approach to protecting the information connected to your account. SSL encryption covers data in transit — every time your bKash or Nagad deposit instruction travels between your device and our servers, it moves through an encrypted channel. Cookies are used to keep your session active, remember your wallet preference and monitor for account takeover attempts. You can manage non-essential cookie categories through your browser settings at any time. We retain account data for as long as your account is active and for a further period required by applicable regulations, after which it is deleted or anonymised.

SSL Encryption in Transit

All data moving between your device and our platform — including bKash and Rocket payment instructions — travels through SSL-encrypted channels to prevent interception.

Cookie Controls

We use session cookies to keep you logged in and security cookies to flag unusual login attempts. Non-essential cookies can be switched off in your browser settings.

Retention and Deletion

Your account data is held while your account remains open and for a further period under applicable rules. When that period ends, data is deleted or anonymised.

Your Right to Request Changes

You can ask us to correct inaccurate data, export a copy of what we hold, or close your account and delete your records. Eligibility depends on your local law.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct or remove the personal data we hold on your account, our support team is the right starting point. Send your request through any of the channels below with your registered account details so we can verify your identity before acting on the request. Response times vary, but we aim to confirm receipt quickly and resolve data requests as fast as the verification step allows.

Live Chat Open the chat widget inside your account dashboard and select the privacy or data request option to connect with our support team directly.
Email Support Send your data access or deletion request to our support email address listed in your account settings. Include your registered phone number for faster verification.
Account Help Centre Log into your 55rr99 account and navigate to Help to submit a formal privacy request. This path creates a reference number so you can track progress.

Common Questions About Your Data at 55rr99

Below are the questions we hear most often about how your personal data is managed on this platform. If your question is not covered here, contact support through your account dashboard and we will respond with the specific detail you need.

We collect your name, email, phone number and date of birth at registration. Payment activity via bKash, Nagad or Rocket adds transaction references. Device and session logs are also recorded for account security.

We share data only with payment processors like bKash and Nagad networks, identity verification services, and technology providers that help run the platform. None of them are permitted to use your data for their own marketing.

Log into your account and go to the Help section to submit a data access request. We will verify your identity first, then provide a summary of the personal information held against your account.

Yes. Submit a deletion request via live chat or email support with your registered account details. We will action it subject to any retention obligations under applicable law and eligible region rules.

Wallet transaction references for bKash, Nagad and Rocket deposits are kept while your account is active and for a further regulated period afterward, then deleted or anonymised according to applicable rules.

The policy covers all accounts on 55rr99, but specific rights — such as data portability or erasure timelines — depend on your local law and the eligible region from which you access the platform.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.