What Information We Hold and Why
When you create an account on 55rr99, we collect the details you provide during registration — your name, email address, phone number and date of birth. When you fund your account using bKash, Nagad or Rocket, we record transaction references and wallet identifiers to match your
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deposit to your account and process withdrawals accurately. We do not store your full mobile wallet PIN or banking credentials. Device and session data — your browser type, IP address and the pages you navigate — are logged automatically to keep your account secure and to
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detect unusual access. If you contact support, the content of that conversation is retained for as long as it is needed to resolve your issue. We use this data to run your account, verify your identity where required, process payments and respond to your support requests.
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We do not sell your personal information to advertising networks. Sharing with third parties is limited to payment processors, identity verification services and technology providers who help us operate the platform — each bound by strict data-handling obligations. Your rights under this policy depend on your
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local law and the eligible regions from which you access 55rr99.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.