Reference

Terms That Govern Your 55rr99 Account

These terms set out what you agree to when you open and use a 55rr99 account, including how wallet deposits via bKash, Nagad, and Rocket are handled and what conduct is expected on the platform.

Applies to all account holdersCovers bKash, Nagad, Rocket wallet useEligibility varies by local lawUpdated terms take effect on noticeBangladesh region access conditions apply
55rr99 Terms That Govern Your 55rr99 Account
HOW WE HANDLE THIS

How 55rr99 Manages Your Account Data

We collect only what we need to run your account properly. That means your registered mobile number, your preferred wallet type — bKash, Nagad, or Rocket — and the transaction records tied to your account. We do not sell that data or share it with third parties outside of what is required to process your payments or comply with a legal request in a supported jurisdiction. You can ask us to confirm what data we hold on you at any time through the support channels above.

Data We Hold

We store your registration details, wallet type, and transaction history. Nothing beyond what is operationally necessary to run your account and process payments via bKash, Nagad, or Rocket.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. Never share your OTP or PIN with anyone, including anyone claiming to be from our support team.

Data Retention

We retain your account records for as long as your account is active and for a period after closure as required by the rules of our operating jurisdiction. You may request deletion where local law permits.

Requesting Changes

To update your registered mobile number, wallet details, or to request account closure, contact support via live chat or email. Changes to wallet type require identity re-verification before taking effect.

REACH OUR TEAM

Contact Us About These Terms

Team online

Live Chat

Open the chat window from any page in your account dashboard. Our team handles terms queries, wallet disputes, and account verification questions directly through the chat.

Email Support

Send a detailed message to our support address for written responses on account suspensions, withdrawal holds, or any clause you need clarified before acting on it.

Account Help Centre

Your account panel includes a self-service section where you can view your current verification status, outstanding document requests, and the latest version of these terms.

Frequently Asked Questions on These Terms

Real questions about how our terms work in practice — covering account eligibility, wallet rules, and what happens when something goes wrong with a deposit or withdrawal.

Yes. Every deposit channel — bKash, Nagad, Rocket — falls under these terms. The wallet you use does not change your obligations or the rules that govern your account.

Contact support immediately with your transaction reference. We will investigate, but resolution depends on the payment processor's confirmation. Manual recovery takes longer than a standard deposit.

No. One account per person is the rule. Operating duplicate accounts is a direct breach of these terms and will result in both accounts being reviewed and potentially suspended.

We notify registered account holders when material changes are made. Continuing to use the platform after a notified update means you accept the revised terms as they stand.

Access depends on your local law and your region's eligibility status. It is your responsibility to confirm that using the platform is permitted under the laws that apply to you.

Reach out via live chat or email and submit your request. We will confirm what data we hold and process deletion requests where local law and our retention obligations allow it.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.